Clear cookies if Klartboard is displayed with errors or functionality is disrupted

If Klartboard is displayed with errors or functionality is disrupted, start by thinking: "It's probably the browser - I can easily fix that myself". 80 % of our support cases are solved by resetting cookies. It only takes a few minutes:

1. Check that you are using Chrome as your browser. If you do not, you must download and install this. Klartboard is optimized for Chrome, and you will always experience fast and smooth operating functionality here.
2. Clear your cookies so that Klartboard is loaded all fresh by your browser.

If the above is not sufficient, you are very welcome to contact us in the Klartboard support team.

support@klartboard.dk

When you submit a support, it is helpful that you include screenshot(s) and/or small film as well as a brief description of what you are doing. In that way we can find and fix the error much more easily and faster.

When the error is fixed, you will always receive a notification from support.

When we fix right away, it may be necessary for you to clear cookies (once more!), before the bug fix takes effect in your browser.